5 product categories listed in Article 2(1)
The Directive covers five product categories placed on the market after 28 June 2025, including consumer computers and operating systems, payment terminals, ATMs, ticketing and check-in machines, consumer terminal equipment for communications and audiovisual media, and e-readers.
EUR-Lex (Official Journal of the European Union)6 service categories listed in Article 2(2)
The Directive covers six service categories provided to consumers after 28 June 2025: electronic communications, access to audiovisual media, parts of passenger transport, consumer banking, e-books and e-commerce.
EUR-Lex (Official Journal of the European Union)2 million EUR (turnover or balance sheet ceiling; fewer than 10 staff)
A microenterprise is defined as employing fewer than 10 persons with annual turnover or balance sheet total not exceeding EUR 2 million; microenterprises providing services are outside the Directive's requirements.
EUR-Lex (Official Journal of the European Union)Why this market is moving now
- The Act's measures have applied since 28 June 2025, so covered products and services placed on the market or provided after that date must comply.
- Existing service contracts and terminals get limited transition: contracts up to five years, services using older products until 28 June 2030.
- Self-service terminals in use before the application date may stay in service for up to 20 years where Member States allow it.
Key figures
Each figure links to the page it came from.
| Figure | Value | Year | Source |
|---|---|---|---|
| National measures implementing the European Accessibility Act (Directive (EU) 2019/882) apply from 28 June 2025. | 28 June 2025 application date | 2025 | EUR-Lex (Official Journal of the European Union) |
| The Directive covers five product categories placed on the market after 28 June 2025, including consumer computers and operating systems, payment terminals, ATMs, ticketing and check-in machines, consumer terminal equipment for communications and audiovisual media, and e-readers. | 5 product categories listed in Article 2(1) | 2025 | EUR-Lex (Official Journal of the European Union) |
| The Directive covers six service categories provided to consumers after 28 June 2025: electronic communications, access to audiovisual media, parts of passenger transport, consumer banking, e-books and e-commerce. | 6 service categories listed in Article 2(2) | 2025 | EUR-Lex (Official Journal of the European Union) |
| A microenterprise is defined as employing fewer than 10 persons with annual turnover or balance sheet total not exceeding EUR 2 million; microenterprises providing services are outside the Directive's requirements. | 2 million EUR (turnover or balance sheet ceiling; fewer than 10 staff) | 2019 | EUR-Lex (Official Journal of the European Union) |
| Service providers may keep using products they lawfully used before the application date until a transitional period ends on 28 June 2030. | 28 June 2030 end of transitional period | 2030 | EUR-Lex (Official Journal of the European Union) |
| Service contracts agreed before 28 June 2025 may continue unaltered until they expire, but for no longer than five years from that date. | 5 years maximum continuation of pre-2025 service contracts | 2030 | EUR-Lex (Official Journal of the European Union) |
| Member States may let self-service terminals in use before 28 June 2025 stay in service for up to 20 years after they entered into use. | 20 years maximum (self-service terminals in use before 28 June 2025) | 2025 | EUR-Lex (Official Journal of the European Union) |
| Penalties for breaching the Directive are set by each Member State and must be effective, proportionate and dissuasive; the Directive sets no EU-wide fine amount. | Set by Member States penalty regime | 2025 | EUR-Lex (Official Journal of the European Union) |
| Member States had to incorporate the Act into national law by June 2022; the Commission monitors transposition. | June 2022 national transposition deadline | 2022 | European Commission |
What the full report covers
- 1
Executive summary
The answer on two pages: size, growth and what drives it.
- 2
Market size and outlook
History, the current year and a five-year view with base, low and high cases.
- 3
Segments and regions
Splits by product, buyer and geography across the US, Europe and MEA.
- 4
Company profiles
The main players, how they compete and where they are investing.
- 5
Data and method
Every figure in Excel, with the sources and assumptions behind it.
- 01Executive summary
The answer in one page: size, direction and what moves it - 02Market definition and scope
What is in and out of the European Union market - 03Market size, 2021 to 2025
Historical series and growth rates - 04Outlook to 2031
Base, low and high scenarios with stated assumptions - 05Rules, policy and deadlines
Regulation and programmes that change demand - 06Drivers and barriers
What accelerates or slows adoption, by customer segment - 07Prices, costs and margins
Unit economics where public data allows - 08Competitive landscape
8 to 12 company profiles with recent moves - 09Opportunities and risks
For new entrants, suppliers and investors - 10Method and sources
Every assumption and source, listed
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Frequently asked questions
When did the European Accessibility Act take effect?
National measures implementing the Directive apply from 28 June 2025 (Article 31). Member States had to transpose it by June 2022, according to the Commission.
Which products does the European Accessibility Act cover?
Five product categories: consumer computers and operating systems, payment terminals and self-service terminals such as ATMs and ticketing machines, consumer communication and audiovisual terminals, and e-readers, placed on the market after 28 June 2025.
Which services are covered?
Six service categories provided to consumers: electronic communications, access to audiovisual media, parts of passenger transport, consumer banking, e-books and e-commerce.
Are small businesses exempt from the European Accessibility Act?
Microenterprises that provide services are outside the requirements. A microenterprise has fewer than 10 staff and annual turnover or balance sheet of no more than EUR 2 million (Article 3).
What are the penalties for non-compliance?
Each Member State sets its own penalties, which must be effective, proportionate and dissuasive. The Directive does not set an EU-wide fine amount.
Sources and method
The figures on this page come from the public sources listed below. Read how we work.
- EUR-Lex (Official Journal of the European Union): Directive (EU) 2019/882 on the accessibility requirements for products and services, Article 31 (2019-06-07)
They shall apply those measures from 28 June 2025.
- EUR-Lex (Official Journal of the European Union): Directive (EU) 2019/882 on the accessibility requirements for products and services, Article 2 (2019-06-07)
This Directive applies to the following products placed on the market after 28 June 2025:
- EUR-Lex (Official Journal of the European Union): Directive (EU) 2019/882 on the accessibility requirements for products and services, Article 2 (2019-06-07)
consumer banking services; (e) e-books and dedicated software; and (f) e-commerce services.
- EUR-Lex (Official Journal of the European Union): Directive (EU) 2019/882 on the accessibility requirements for products and services, Article 3 (2019-06-07)
‘microenterprise’ means an enterprise which employs fewer than 10 persons and which has an annual turnover not exceeding EUR 2 million
- EUR-Lex (Official Journal of the European Union): Directive (EU) 2019/882 on the accessibility requirements for products and services, Article 32 (2019-06-07)
a transitional period ending on 28 June 2030 during which service providers may continue to provide their services
- EUR-Lex (Official Journal of the European Union): Directive (EU) 2019/882 on the accessibility requirements for products and services, Article 32 (2019-06-07)
may continue without alteration until they expire, but no longer than five years from that date.
- EUR-Lex (Official Journal of the European Union): Directive (EU) 2019/882 on the accessibility requirements for products and services, Article 32 (2019-06-07)
but no longer than 20 years after their entry into use.
- EUR-Lex (Official Journal of the European Union): Directive (EU) 2019/882 on the accessibility requirements for products and services, Article 30 (2019-06-07)
The penalties provided for shall be effective, proportionate and dissuasive.
- European Commission: European Accessibility Act (EAA) (2026-10-26)
Member States had to incorporate the European Accessibility Act into their national law by June 2022.
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